Operon Career Opportunity

careers
Mid-level / Senior IT Support Engineer
Operon is looking for a new partner who will fill the position of IT SUPPORT ENGINEER.

Job Description: Mid-level / Senior IT Support Engineer

Full Time
Location: Operon HQ, Athens, Attica
Seniority Level: Mid-level
Job Functions: ΙΤ
Industry: Informatics
Main Duties & Responsibilities:
 
Run the day-to-day technical support operations, which encompasses all troubleshooting, customer service issues, installations and maintenance activities
Ensure clients' issues and concerns are addressed in a timely manner
Interact with all customers on all levels to help resolve IT-related issues and provides answers in a timely manner
Practice IT asset management, including maintenance of IT component inventory and related documentation and technical specification information.
Build, deploy and maintain systems, network and security infrastructure & applications
Perform hardware repairs and install peripheral equipment
Assist in any other project/tasks as requested
Manage and report on Help Desk ticketing system
Requirements:
 
BA/BS degree in Computer Science or related technical field or equivalent experience
At least 3 years experience in a similar position
Good knowledge of networking in terms of equipment as well as infrastructure
Basic knowledge of Subnetting, Switching, Routing issues as well as VPN protocols
Desired knowledge of Mikrotik, PFSense and Fortigate Firewalls
At least 1 year experience in Microsoft Office 365 & Active Directory and VMware products
Excellent knowledge of English Language (Desired B2 level certification)
Fluent oral and written command of the Greek language
The ideal candidate should possess the following skills:
 
Appetite for continuous improvement in the object of his work
Communicative spirit
Creative and analytical thinking
Comfort in customer support either with the physical presence at the site of the fault, or with its remote management
Ability to plan everyday and methodical in the decision-making process when dealing with problematic situations
We offer:
 
Competitive salary based on skills
Continuous training
Enjoyable and stable working environment
To apply, send us your CV at hr@operon.gr
 
Junior IT Support Engineer
Operon is looking for a new partner who will fill the position of IT SUPPORT ENGINEER.

Job Description: Junior IT Support Engineer

Full Time or Part Time
Location: Operon HQ, Athens, Attica
Seniority Level: Junior
Job Functions: ΙΤ
Industry: Informatics
Main Duties & Responsibilities:
 
Responsible for the organization of the Computer lab and the daily tasks related to the preparation and configuration of equipment (initial configuration, installation of applications, firmware-drivers updates)
Responsible for logging customer equipment
Responsible for customer support, either remotely or on site to resolve technical issues.
Requirements:
 
Graduate of IT School, University or related field (Electronics, Telecommunications)
Basic knowledge of networks
Basic knowledge of computers (Architecture, OS installation, hardware troubleshooting)
The ideal candidate should possess the following skills:
 
Appetite for continuous improvement in the object of his work
Communicative spirit
Creative and analytical thinking
Attention to detail
We offer:
 
Pleasant and team working atmosphere
Continuous training and participation in specialized seminars
To apply, send us your CV at hr@operon.gr
 
Internship as IT Support Engineer
At Operon we seek to work with young people who are completing their studies and have the appetite and willingness to develop their knowledge and skills in the IT field.

We work with most active internship programs.

Job Description: Internship as IT Support Engineer

Full Time or Part Time
Location: Operon HQ, Athens, Attica
Seniority Level: Intership
Job Functions: ΙΤ
Industry: Informatics
Main Duties & Responsibilities:
 
Participating in our corporate customer support team
Participation in the installations of technological equipment and Software
Participation in the development of our clients' communication networks
To apply, send us your CV at hr@operon.gr